Description
$30,493.00 - $52,362.00 Annually
GENERAL DEFINITION OF WORK:
Performs intermediate technical work involving determining the eligibility of applicants/recipients to receive assistance under social service income maintenance programs; does related work as required. Work is performed under regular supervision.
Example of Duties
ESSENTIAL FUNCTIONS/TYPICAL TASKS:
Determining eligibility for public assistance programs; maintaining records and files; preparing reports.
(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)
- Handles eligibility determination cases and/or cases where clients are eligible for a variety of programs.
- Interviews applicants for assistance to determine their eligibility, securing and verifying necessary social or medical information; makes eligibility decisions.
- Performs intake functions for assigned program; processes applications for public assistance in accordance with established rules, regulations and procedures.
- Maintains active cases to accurately reflect recipients' changing circumstances, revises payments, adds and deletes recipients, changes programs to meet client needs.
- As required, re-determines eligibility of recipients for continuing assistance.
- Schedules interviews for recipients monthly.
- Educates recipients on income maintenance programs and assesses their need for the programs and other available services; informs clients of other available resources.
- Verifies and documents information obtained during interviews.
- Assists applicants and recipients in completing applications and forms.
- Enters food stamp information into computer; uses computer to make inquiries regarding program related matters.
- Verifies all information through independent sources.
- Prepares yearly revisions; processes monthly reports, prepares budgets, makes changes.
- Maintains records and prepares reports.
- Refers clients to other departments in the agency or other agencies to meet client needs.
- Performs related tasks as required.
Typical Qualifications
KNOWLEDGE, SKILLS AND ABILITIES:
General knowledge of the principles and practices of public social service organizations; general knowledge of the rules and regulations governing the processing and/or review of applications for income maintenance programs; ability to learn the forms and program procedures; ability to solve problems within scope of responsibility; ability to establish and maintain effective working relationships with clients, associates and the general public; ability to analyze facts and to exercise sound judgment in arriving at conclusions; ability to communicate ideas effectively, orally and in writing; ability to prepare clear and concise reports.
EDUCATION AND EXPERIENCE:
One year of experience as an Income Maintenance Caseworker, or an equivalent combination of training and experience.
PHYSICAL REQUIREMENTS:
This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires reaching, fingering, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word, and conveying detailed or important instructions to others accurately, loudly, or quickly; hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications and/or to make fine distinctions in sound; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions